The internet box has invaded 73% of French homes. The main reason for this success? Various and interesting services: calls, connected household appliances, HD television, video on demand... Faced with the numerous offers available, choosing the best internet box quickly becomes a headache. Consult our guide to find the one that suits you best.
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Our selection
"With Bouygues' Bbox Must fiber offer, make unlimited calls to fixed and mobile numbers in the UK. Enjoy more than 180 TV channels and the…"
"The Red Box by SFR is the ideal solution for those looking for an ADSL connection without commitment. High speed Internet, unlimited calls to fixed…"
"It is an offer dedicated to professionals for a better experience. Orange offers a more stable connection and especially high speeds. It adapts to any…"
"Dive into the world of high-speed Internet with Bouygues Telecom's Bbox Ultym: 2 Gbps download speed, next-generation Wi-Fi 6, nearly 200 TV channels and unlimited…"
"With Sosh's ADSL internet box offer, call freely to fixed lines in the UK and in the DOM. You'll also benefit from a smooth and…"
With Bouygues' Bbox Must fiber offer, make unlimited calls to fixed and mobile numbers in the UK. Enjoy more than 180 TV channels and the power of a 1 Gbit/s internet speed.
22.99/monthAlways closer to its users, Bouygues Telecom stands out with its complete fiber offer Bbox Must. Enjoy unlimited calls to all your landlines and mobiles in the UK, and to landlines in more than 110 countries. Discover the best competitive offer, with Wi-Fi 5, a flow of 1 Gbit/s in downloading and 400 Mbit in sending files. Ultra fast, sharing photos or downloading a movie will only take a few seconds.
With an excellent quality/price ratio, the Bbox Must offer with 4K decoder included gives you access to over 180 TV channels. As a bonus, you benefit from a preferential rate on your mobile package. The rental of the box is included in the subscription. This package comes with a 12-month commitment.
The Red Box by SFR is the ideal solution for those looking for an ADSL connection without commitment. High speed Internet, unlimited calls to fixed lines in the UK and other countries, there is plenty to enjoy at a low price.
16 €/monthNo need to spend a fortune to have a high speed internet connection at home! With SFR's Red Box, you benefit from an ADSL offer with no commitment, with a download speed of 1 Gbit/s and a upload speed of 500 Mbit/s. We can't dream of better conditions for surfing the net.
In addition to the Internet, the Red Box ADSL offer without commitment also includes unlimited calls to fixed lines in the UK and in 100 other destinations. This cheap internet box offer does not include a TV option, but you can get 35 channels for an extra €2 per month and 100 channels for €4.
It is an offer dedicated to professionals for a better experience. Orange offers a more stable connection and especially high speeds. It adapts to any type of environment.
42 € HT/monthOrange offers a powerful solution suitable for all types of businesses. The Livebox Pro V4 offer for ADSL meets all the professional demands for both calls and internet. The downstream speed it provides goes up to 50Mb/s, which means that the connection is adequate for a company using several devices.
This professional internet offer allows you to have unlimited calls on fixed and mobile to metropolitan France and more than 100 other destinations (Europe, Asia, Africa...). With Livebox Pro V4, a beneficial support is offered, such as: a way out for network outages, email messaging that suits your work environment, and of course the experts of Orange help you with the services included in the offer.
Dive into the world of high-speed Internet with Bouygues Telecom's Bbox Ultym: 2 Gbps download speed, next-generation Wi-Fi 6, nearly 200 TV channels and unlimited calls.
28.99/monthHere is the most complete cheap internet box offer for this year! Enjoy the benefits of a very high speed internet with up to 2 Gbit/s downstream and 600 Mbit/s upstream. Thanks to the new generation Wi-Fi 6, the number of connected devices will not affect the connection speed of the fiber.
Internet offer aside, Bbox Ultym also has more than 180 TV channels accessible from the Bbox 4K decoder already included in the package. You have a 128 GB memory for recording your favorite shows and movies. And of course, a telephony offer completes the package with unlimited calls to landlines and mobiles throughout Europe, including Switzerland, and landlines in 110 other countries.
With Sosh's ADSL internet box offer, call freely to fixed lines in the UK and in the DOM. You'll also benefit from a smooth and stable connection, thanks to the numerous Wi-Fi antennas of the Livebox 4. All without commitment!
From €19.99/monthOffered without commitment, the Sosh ADSL offer allows you to make unlimited calls to fixed lines in the UK, abroad and in the French overseas departments. For €5 more each month, you can also make unlimited calls to mobiles in mainland France and overseas territories. Take advantage of Orange's high-speed ADSL/VDSL 2 connection and access the features of the Livebox 4. Its numerous Wi-Fi antennas guarantee a stable connection.
The Orange TV app is available on demand: watch more than 70 TV channels for free on mobile, PC, Mac or tablet. The TV decoder option is available for an additional €5/month and gives you access to 160 TV channels. And thanks to the My Livebox application, control the use of the Internet by programming the hours of operation of the Wi-Fi.
Free has offers adapted to your needs. Find your favorite content in streaming on Netflix Essential and Amazon Prime Video. And take advantage of 8 Gbps download speeds!
39.99/monthThe Freebox Delta offer provides a very high speed internet connection, up to 8 Gbit/s for downloading and 600 Mbit/s for uploading. The Tri-band Wi-Fi connection guarantees stable browsing at all times. Use your connected devices, simultaneously, to surf the net, watch streaming series, participate in video conferences... The package comes with a Wi-Fi repeater, for an even smoother connection.
By subscribing to the Freebox Delta offer, you benefit from advantages reserved for Freebox subscribers, with mobile packages offered at a reduced price. Make unlimited calls to mobiles in the UK and to landlines in more than 110 countries. Enjoy the best of Free's TV offer with Netflix, Amazon Prime and TV by CANAL which are included in this package without commitment.
Any specific needs?
The best internet box offer in 2021
The best entry-level internet box offer in 2021
The best high-end internet box offer in 2021
A multi-option fiber offer without commitment
The best cheap internet box offer without commitment
Your guide :
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| TOP OF THE TOP | Inexpensive | Top of the line | Excellent | Very good choice | High end alternative | |
In accordance with our commitment, this buying guide does not contain any sponsored products. |
9/10 |
7/10 |
9/10 |
9/10 |
7/10 |
8/10 |
| OUR SELECTION |
Bbox Must
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Red Box Red by SFR
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Livebox Pro ADSL
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Bbox Ultym
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Sosh ADSL box
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Fiber internet box offer - Freebox Delta
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With Bouygues' Bbox Must fiber offer, make unlimited calls to fixed and mobile numbers in the UK. Enjoy more than 180 TV channels and the power of a 1 Gbit/s internet speed.
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The Red Box by SFR is the ideal solution for those looking for an ADSL connection without commitment. High speed Internet, unlimited calls to fixed lines in the UK and other countries, there is plenty to enjoy at a low price.
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It is an offer dedicated to professionals for a better experience. Orange offers a more stable connection and especially high speeds. It adapts to any type of environment.
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Dive into the world of high-speed Internet with Bouygues Telecom's Bbox Ultym: 2 Gbps download speed, next-generation Wi-Fi 6, nearly 200 TV channels and unlimited calls.
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With Sosh's ADSL internet box offer, call freely to fixed lines in the UK and in the DOM. You'll also benefit from a smooth and stable connection, thanks to the numerous Wi-Fi antennas of the Livebox 4. All without commitment!
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Free has offers adapted to your needs. Find your favorite content in streaming on Netflix Essential and Amazon Prime Video. And take advantage of 8 Gbps download speeds!
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Internet speed
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1 Gbps download - 400 Mbps upload
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Between 12Mb/s and 20Mb/s download
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Downstream speed up to 50 Mb/s in VDSL
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2 Gbps download - 600 Mbps upload
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Broadband on the Orange network
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Up to 8 Gbit/s download - 600 Mbit/s upload
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Connection
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Optical fiber
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ADSL
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ADSL or VDSL
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Fiber
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ADSL
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Fibre Techno 10G Epon
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Commitment
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12 months
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Withoutcommitment
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12 months
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12 months
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Without commitment
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Without commitment
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Telephony
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Unlimited to landlines and mobiles in the UK - Unlimited to landlines in over 110 countries
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Unlimited calls to landlines in the UK and 110 countries
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Unlimited calls to landlines and mobiles
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Unlimited to landlines and mobiles in the UK, Europe and Switzerland, and to landlines in more than 110 countries
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Unlimited to fixed lines in the UK and DOM - Unlimited to fixed lines in more than 100 international destinations
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Unlimited to mobiles in mainland France and DOM - Unlimited to fixed lines in over 110 destinations
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Box rental
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Included
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Included
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+ 5,00 € HT/month
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Included
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Included
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Included
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The offer with commitment is usually accompanied by promotional rates valid for the first 12 months. If the customer wishes to terminate the subscription before the end of the contractual period, he/she has to pay the termination fee. By opting for a box offer without commitment, the customer can cancel his contract at any time.
The customer service is the first contact in case of disputes. The customer must be able to contact this service by email, chat or phone. The speed of resolution of incidents is an essential criterion in the evaluation of the quality of customer service. The technicians must be able to provide effective assistance in case of a problem with the system.
The speed requirements depend essentially on the browsing habits: for basic activities, you will not necessarily need to invest in a high speed offer. On the other hand, if your home has several connected objects, or if you handle large files, turn to an offer of at least 100 Mbit/s or more, to be able to take advantage of all the functionalities of the offer.
In
addition to the effective price of the subscription, the real costs of installation and operation can be quite substantial. Find out more before validating your offer.
The offers are numerous, the customer has a wide choice between the specific features of each package: number of channels, types of programs, data envelope, calls to landlines and mobiles... Some offers including an access to the video platforms can be composed in a specific way: the customer chooses the programs which interest him, and can integrate paying channels if he wishes it.
The cancellation of an Internet box subscription is different depending on your type of contract. Here is an overview of the steps to follow:
Inform the provider
You must send a letter of cancellation to your provider by registered mail, with acknowledgement of receipt. Specify the terms of the contract for the use of the internet box and your references (postal address, fixed line number of the box).
If you have found a more interesting offer with the same operator, the commitment is renewed on a new basis, with new equipment. You will not have to pay any cancellation fees, but you will have to pay the activation fees.
Estimate the cancellation costs
Your subscription is subject to a commitment period: if the commitment period is over, you will pay the cancellation fees. However, if the commitment is still in progress, you will pay the remaining monthly instalments with the cancellation fees, if your commitment is for one year. If you have a 24-month commitment, you must pay the full remaining monthly payment for the first 12 months, plus 1/4 of the monthly payment for the second year.
Your subscription is not subject to a commitment: with no commitment period to respect, you can change supplier whenever you want. However, you will have to pay the cancellation fees for the internet box and pay an indemnity if the equipment returned is damaged or incomplete. Check with your provider about this.
Procedures for returning the box
Make sure you respect the deadline for returning the box (usually 15 days after the effective termination) to avoid paying penalties. The procedure to follow is indicated in the cancellation form. If the returned equipment is damaged or incomplete, the user has to pay either a compensation or a fixed price for the repairs.
Between the internet box with ADSL, optical fiber or satellite connection, how to choose among the many offers on the market?
In order to use an ADSL internet box offer, the subscriber must have a telephone line. This is connected to a telephone exchange. The user uses a modem provided by the access provider, which will be connected to the equipment (computer, tablet, etc.) by Wi-Fi or via a cable.
Due to competition, operators are offering ever faster speeds. Depending on the offer, the user can make phone calls, surf the net, watch videos on demand, transfer heavy files... However, the power of the box depends mainly on its quality. On the other hand, the quality of the connection deteriorates with the distance from the telephone exchange. Beyond a certain distance, the flow becomes weak, which can lead to connection failures.
The
offers with optical fiber offer internet speeds up to 1000 Mbit/s. Offered with or without commitment, they include many services: unlimited calls to predefined destinations and to fixed lines in the UK, access to HD TV channels in replay or direct, among other benefits. However, in order to access the offers, the user must be eligible for optical fiber.
At the subscription level, the lowest prices usually include basic services, such as internet connection and telephony. If you want to watch TV, or if you need a fast connection to download your files, you will have to subscribe to a more expensive offer.
The
satellite internet box can represent an interesting alternative for the users excluded from the usual high speed internet solutions (ADSL, 4G, fiber...). The installation of the satellite internet box requires the installation of a satellite dish equipped with a transmitter/receiver.
Satellite internet is not subject to geographical constraints, and can cover a large territory. On the other hand, the rates are two to three times more expensive than DSL offers. The latency time is very important, which can slow down the performance of online games, or the loading of pages containing many images.
In an offer with a commitment, Internet access is provided through a 12 to 24 month subscription that is tacitly renewable.
Advantages :
Disadvantages
With a no-commitment internet box offer, the customer is free to terminate the contract whenever he or she wishes.
Advantages
Disadvantages
The internet box offer with commitment allows you to benefit from advantageous conditions. A large number of operators now offer bundled packages, including a mobile package and an Internet offer. These packages are aimed at users who are looking for complete offers combined with competitive rates.
Internet box offers without commitment are interesting on many points. They are generally less expensive, and allow significant savings. This type of offer will suit you if you want to test different formulas before deciding on a particular provider.
Choose the right location for your internet box.
Choose the location of your internet box carefully. It will be placed in an open area, located in the center of the house. Avoid locations close to an electrical appliance, a microwave...
Preserve the longevity of your internet box.
Avoid
putting objects on the box. Clean it regularly with a soft cloth. Finally, keep it away from humid places and heat sources. It must be placed on a stable support, to avoid falls.
Ben choose the Wi-Fi frequency.
If
you have a choice, choose a high frequency, preferably 5GHz, to benefit from a fast connection throughout the house
.
Save bandwidth!
Connected devices automatically use Wi-Fi as soon as they
are turned on.
Remember to turn them off if you don't need them. Otherwise, they may slow down your connection speed.
Stop unused programs.
Unwittingly,
many unused programs run in the background. They consume bandwidth, and slow down your performance. Think about disabling them.
The best internet box offer depends on your needs and your budget. Read our buying guide to find out which products are the best.
The Wi-Fi repeater picks up the signal and then sends it back more clearly. This device is useful in rooms where the Wi-Fi signal is weaker. For optimal operation, however, it must be placed far enough from the box.
The Ethernet cable is used to connect your computer to the box. It ensures a more stable flow and a better speed. The connection will be faster. On the other hand, the box must be close enough to the computer.
For an out-of-store subscription (online or by phone), the law imposes a 14-day withdrawal period. Some operators extend this period to 21 days.
The RIO code, or Relevé d'Identité Opérateur, identifies a telephone line in a unique way and makes it possible to know the type of contract that is linked to it. It must be mentioned when requesting number portability.
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